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PRIVACY POLICY

Last updated Oct 7, 2021

By visiting the solarex, INC Site (“solarex”, “the Site”, “our”, “we”, “us”), you are agreeing to the terms of our Privacy Policy, as part of our overall Terms of Service.

PERSONAL AND NON-PERSONAL INFORMATION
For the purposes of this Privacy Policy, “Personal Information” is any information that specifically identifies you, provides your contact information, or describes your relationship with solarex. Personal Information includes, but is not limited to, your name, your phone number, your email address, your mailing address, and your credit card or other billing information.  

We may use your Personal Information to facilitate purchase transactions, respond to your requests and questions, deliver purchased products, ensure you are registered for Events hosted by solarex, personalize the Site, and notify you of promotions, Site and solarex company updates, news or special offers that we think may be of interest you. Personal Information may be transferred internationally if you are located outside of the United States and the information is pertinent to facilitate purchase transactions, respond to requests and questions, or deliver purchased products. Personal Information will not be used to make automated decisions.
In addition, to select pieces of Personal Information, we may collect information such as your zip code or preferences which cannot be used in and of itself to identify you (“Non-Personal Information”). We collect and store Personal and Non-Personal Information when you register to use our Site, subscribe to our email list, complete a form, register for an event hosted by solarex, tell us your preferences, complete service purchase, or send us an email.
If you would like to view a complete list of Personal Information collected, please use our Contact Us”  form to submit a request. You may request that we refrain from collecting your Personal Information at any point; however, refraining from providing select pieces of information including your name, email address, mailing address, and credit card billing information will inhibit your ability to complete a purchase of services via the SortJoy.com website. 

DATA USAGE
solarex or its partners and service providers may collect data regarding your Internet browser and the IP address of any device you use to access our Site. This information is currently used solely to generate aggregated, non-identifying information about the use of our Site. Our systems may record certain information about how solarex visitors use and interact with our Site, including but not limited to recording aggregate page views, time spent on pages, referring websites, search terms entered, bounce rate, and other information. We may use third-party applications and services including Google Analytics or similar applications to help us analyze and process such data, in which case such data will be provided to such third parties in aggregated, non-identifying form.

Potential Usages of your data and information internally and with affiliated third-party partners includes:  

  1. Sharing of your information with select “Service Providers” that are responsible for providing critical functions on our behalf including but not limited to credit card processing, aggregate data and tracking analysis, client support, organization and facilitation services, and organization and management of events hosted by solarex.

  2. Identification and communication of Organization tips and event updates that we think you might enjoy.

  3. Usage of contact information including your email address and phone number to respond to your client support requests and questions, any submitted forms (including our Contact form), and/or to register you for a solarex hosted event. If you have subscribed to our email list, you agree that we may contact you with information regarding Site and Company Updates, Events, Relevant Content, and Special Promotions. You can elect not to receive emails from us at any time by clicking “Unsubscribe” at the bottom of an email or by submitting a request via our Contact Us” form. See Terms of Service to this site for more information.

  4. Provision of aggregate statistics, which do not include Personal Information about our customers, sales, traffic patterns, and related Site information to reputable third-party vendors for research and commercial purposes.

  5. Provision of specific pieces of financial information necessary to complete a Purchase or Event registration transaction for Events hosted by solarex. solarex does not store financial information on behalf of its clients; however, such information is stored by our third-party payment processor. The use and storage of such information will be subject to their Terms of Service and Privacy Policy.

solarex will not share your Personal Information with an unaffiliated third party unless any of the following conditions are met:

  1. You request or authorize that we do so;

  2. The information is provided with the express purpose of completing a transaction for you (e.g. facilitating an organization purchase or registration for a solarex Event);

  3. The information is provided to comply with the law, to enforce our Terms of Service  or other agreements, or to protect our rights, property or safety

  4. The disclosure is done as part of a purchase, transfer, sale or bankruptcy of solarex, Services or Assets; or as expressly stated in this privacy policy.

​Personal Information will not be sold to a third party. 

COOKIES
Cookies are small data files placed on your computer’s hard drive for record-keeping. solarex currently uses cookies to save your login information for future logins to our Site.
If you would prefer not to have cookies placed on your computer, you can change your browser settings to refuse or remove cookies.

SECURITY
Data security is a priority for solarex. We use siteground to host the website and to store subscriber and customer information
You are responsible for maintaining the confidentiality of your solarex password if you have a member account.
We do not have access to individual user passwords and rely on our Service Partner (siteground) strong encryption via secure socket layer technology (SSL), to protect any Personal Information that you provide to us.
solarex cannot guarantee the complete and absolute security of information on our systems due to factors outside of our immediate control.
solarex will comply with any legally required disclosures of any breach of the security, confidentiality, or integrity of your “personal data” (as defined in applicable state and/or federal statutes on security breach notification). We will notify you in the most expedient possible time consistent with legal requirements.

THIRD-PARTY WEBSITES
To the extent that solarex links to the websites of other companies, particularly social media sites (e.g. Facebook, Instagram, Twitter, Pinterest) and those that organize and host Events, solarex is not liable or responsible for the privacy practices or content of those linked sites. If you access a third party website linked to or from solarex, you agree to do so at your own risk. Please read their applicable privacy policies and terms and conditions.

INTERNATIONAL SITE USAGE AND DATA TRANSFER
solarex is designed for users, aged 18 and over, within the United States.  We are based in San Francisco, California in the United States. You agree that all use of personal information will be construed pursuant to laws within the United States of America. You agree that by using solarex you relinquish any Privacy Policies and Laws specific to your governmental jurisdiction, including those of the European Union whether different from privacy laws in the United States or not. 

USAGE OF SITE BY MINORS
solarex does not authorize the usage of our Site by “Minors” (children under the age of 18), as specified in our Terms and Conditions. We do not knowingly collect personally identifiable information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us via our ” Contact Us”  ” form so that we may delete any such Personal Information.

SELECT SERVICE PROVIDER TERMS AND CONDITIONS
solarex currently uses Shopify for its web hosting services. We encourage you to visit Shopify’s Terms of Use and Privacy Policy.

MODIFICATIONS
solarex reserves the right to amend or change this Privacy Policy at its sole discretion and without notifying you directly. The date of any updates to our Privacy Policy or overall Site Terms of Service will be listed so that you may always remain up-to-date regarding any changes.

Your continued usage of the Site and provision of any Personal Information after any changes to the Privacy Policy are posted will constitute your acceptance of such Privacy Policy change.

CONTACTING US
If you have any questions or concerns, please reach out to us via our “Contact Us” form. 

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